Privacy Policy of My Shubh Yatra

VistaVoyage Solutions (OPC) Private Limited (hereinafter referred to as “My Shubh Yatra,” “we,” “us,” or “our”) values and respects your privacy. This Privacy Policy outlines how personal data collected via our website (https://www.myshubhyatra.com) or through any of our offices is processed, used, and safeguarded. Confidentiality of the information you provide is a priority. My Shubh Yatra includes its subsidiary companies.

This Privacy Policy applies to anyone who inquires about, purchases, or books services or products offered by My Shubh Yatra through its website, corporate office, branch offices, or preferred sales partners. By submitting personal data or making a booking through any of these channels, you consent to the collection, storage, and processing of your information as outlined herein. If you do not agree to our practices, you should refrain from using our services or website.

Collection and Use of Personal Information

When making a booking or inquiry, you may be required to provide personal details such as your name, address, email, phone number, date of birth, passport information, banking details, and other documents related to travel. This data is used to facilitate and streamline your booking experience.

Additional sensitive information, such as medical conditions or special requirements, may be required to ensure proper service delivery. Information may also be collected for internal purposes like auditing, research, and troubleshooting. Website usage data, including IP addresses and browsing patterns, may be monitored for system optimization and advertising purposes.

Cookies are used to enhance website functionality, improve user experience, and serve personalized content. These cookies collect anonymous information and do not link back to you individually.

The primary purposes for collecting and processing your data include

• Communicating booking updates and confirmations.
• Resolving complaints and disputes.
• Sending tour-related information and updates.
• Detecting and preventing fraudulent activity.
• Fulfilling contractual obligations with you or third-party suppliers.
• Improving website content and usability.
• Cookies and Third-Party Links

Our website uses cookies to enhance functionality and track user interactions for improved services. Cookies can be disabled in your browser settings, but doing so may limit certain functionalities. Links to third-party websites may be available for your convenience. Please note that My Shubh Yatra is not responsible for the privacy policies or content of these external sites. You are advised to review their policies before sharing personal information.

Data Sharing and Protection

Your data may be shared with:

• Service providers (hotels, airlines, transport providers) to fulfill bookings.
• Business partners (banks, insurance companies) for additional services.
• Law enforcement, as required by applicable laws.
• We employ SSL encryption and other security measures to protect your data. However, transmission via the internet is not entirely secure, and you assume risk when transmitting data online.

Marketing and Communications

• We may use your data to send promotional offers or travel-related updates. You can opt out of marketing communications at any time by emailing travel@myshubhyatra.com.
• Surveys and feedback are optional but encouraged to help us improve our services. Your photographs captured during tours may also be used for marketing purposes unless you request otherwise.

Intellectual Property and Data Authenticity

• Our brand name “My Shubh Yatra,” logo, and related materials are protected intellectual property. Any unauthorized use will result in legal action.
• You are responsible for ensuring that all information you provide is accurate. We are not liable for consequences arising from incorrect or false data submissions.

Changes to Privacy Policy

• We reserve the right to update this Privacy Policy without prior notice. By continuing to use our services, you agree to the most current version of the policy.
• If you have concerns or believe we are not adhering to the policy, please email us at travel@myshubhyatra.com, and we will address your concerns promptly.
• Let me know if additional changes are needed!